邮轮乘务情景英语
作者:孔洁主编
出版时间:2017年版
内容简介
《邮轮乘务情景英语》以邮轮乘务人员工作和生活的真实情景为背景进行编写,《邮轮乘务情景英语》共分为十个单元,其中第1单元主要呈现了邮轮乘务人员在上船前将遇到的一些场景对话:第二单元介绍了邮轮乘务人员在船上生活中的各种场景对话:第三、四、五、六单元分别展示了邮轮乘务人员在船上的主要工作场景对话,即酒吧服务、前厅宾客服务、餐厅服务和客房服务;第七、八、九、十单元介绍了其余工作场景对话,即休闲娱乐服务、购物商店服务、岸上观光游览服务。
目录
Unit 1 Before Boarding a Cruise Ship
Lesson One Applying for a visa申请签证
Lesson Two Booking a ticket订票
Lesson Three On the Road在路上
Lesson Four At the Customs海关安检
Lesson Five Staying at a Hotel人住酒店
Unit 2 Life on a Cruise Ship
Lesson One Crew Department船员人事部
Lesson Two At Medical看病
Lesson Three Safety and Inspection安全与检查
Lesson Four Crew Activities&Parties船员活动与聚会
Lesson Five Awarding&Discipline奖励与惩罚
Lesson Six Others其他
Unit 3 Bar Service
Lesson One Cocktails鸡尾酒
Lesson Two Wines葡萄酒
LessonThree Liquor烈酒
Lesson Four Beers啤酒
Lesson Five Soft drinks and Tea软饮和茶水
Unit 4 Guest Service
Lesson One Embarkation
Clearance Department证件通关部门
LessonTwo Dealwith Passengers' Requests解决乘客问题
Lesson Three Cashiering&Checking-out结账
Lesson Four Shore Excursions Desk岸上游览服务
Lesson Five Miscellaneous其他
Unit 5 Food Service
Lesson One At buffet自助餐
Lesson Two At restaurants餐厅
Lesson Three At cafe叻Ⅱ啡厅
Lesson 4 At snacks小吃吧
Lesson 5 Room service送餐服务
Unit 6 Housekeeping Service
Lesson One Cabin Steward Service客舱服务
Lesson Two Cabin Maintenance客舱维护修理
Lesson Three In the PA公共区域
Lesson Four Laundry Service洗衣服务
Unit 7 Cruise & Leisure Service
Lesson One By the Swimming Pool在泳池边
Unit 8 Shop Service
Unit 9 Cruise Traveling Destination
Unit 10 Tour Guiding
Glossary